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Concerns about YC's ethics in acquiring SaaS companies and cutting support staff
Hacker News1 day ago•6 upvotes•2 comments•by jagged-chisel
#yc#saas#ethics#customer-support#private-equity
The user expresses alarm over a Y Combinator hiring post that outlines plans to acquire profitable SaaS companies while stating 'No support staff answering tickets.' They perceive this as a red flag for customers, fearing it could lead to reduced service quality, increased prices, and disregard for stakeholders, similar to soulless private equity practices. The post questions whether this reflects the current ethics at YC, highlighting a potential misalignment with customer and employee interests.
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https://news.ycombinator.com/item?id=461472141.3
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6
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2
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